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Terms and Conditions

Payments
All payments will be in pounds sterling.

Refunds
In the unlikely event that you are not completely satisfied with your purchase, you may return it to the address below within 30 days of receipt and receive a free replacement or a full refund of the price of the product. Please write a return letter or e-mail giving your reasons. Shipping charges will not be refunded (unless your refund request is received by us within 7 days of your receipt of the purchased item).
Refunds are not available for pre-approved custom items or digital downloads (see below).

Custom montages, albums and photo books
For products where you have pre-approved a proof such as montages, albums and photo books, there are no refunds available on any such custom product order.

Custom products are made to order and cannot be returned or exchanged unless:
• a manufacturer defect is evident and reported within 48 hours (2 working days) from the date it was received;
• it was damaged during posting (a separate claim must be filed with the carrier and also must be reported within 48 hours after being received); or
• there was a processing error when compared to the pre-approved proof.

Digital file downloads
For digital downloads there are no refunds available once they have been received. Should the download fail we will allow additional downloads free of charge.

Digital Download License Agreement
The owner ("Owner") of the copyrighted photograph or video being purchased (the "Work"), hereby grants you the non-exclusive, non-assignable, non-sublicensable, and perpetual right to use, reproduce and distribute the copyrighted Work for personal non-profit purposes, and to incorporate the copyrighted Work, in whole or in part, into derivative works for non-profit distribution.

You are prohibited from using the Work for any other purpose, including: using, reproducing or distributing the Work and/or materials incorporating all or any part of the Work for profit; selling or distributing electronic copies of the Work as standalone files or as part of a product from which a person is able to extract the Work as a standalone file; distributing the Work in or as part of an electronic template (e.g., as an image available in a word processing or web page creation application) intended to be reproduced by third parties on electronic or printed products; or using the Work as part of a trademark, service mark or logo.

Owner retains all other rights in the Work and any derivative work, including without limitation, the right to use, copy, sell, license, and distribute copies of the Work in all markets and territories.

In consideration for the grant of this non-exclusive license, you agree to pay Owner the amount specified, due and payable immediately prior to your downloading a digital copy of the Work.

This Agreement shall be construed and enforced in accordance with the laws designated by Owner, now or in the future.

Incorrect fulfilment
If the wrong photo is sent to you, or the documented order is incomplete, The Winston Churchill School will send the correct items to you free of charge.

Return address
Please send returns to the following address:
The Winston Churchill School
Hermitage Road
St John's
Woking
Surrey
GU21 8TL


For your protection, we recommend that you use a recorded-delivery service.

Please note that you will be responsible for the costs of returning the goods to us unless we delivered the item to you in error or the item is defective. As soon as we receive notice of your cancellation of the order, we will refund the relevant part of the purchase price for that item.

Legal rights
Please note that none of the above terms affect your legal rights under the Distance Selling Regulations. If any term is held to be invalid under any applicable statute or rule of law, that term is automatically omitted from the terms to minimum extent necessary to comply with the law and without affecting the validity or enforceability of the remainder.
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